This is the way they send the units with holes hacked through the back. You can see the grit and dirt and large gap leading into the back which is normally is sealed. They hole cut the back open to get at the chip, then slop in silicone and while it is still wet bead blast the back to clean it up. Really? This plug fell of and the silicone was slathered in media blast material. one tiny thread of silicone held this in... They said this was normal!!!! Gus said just put some more silicone on it...I thought I was in a bad episode of the Twilight zone...Unbelievable.
I never got a working unit, they never honored their warranty, they were absolute pricks beyond imaginations and I lost $250.00.
Auto Computer Exchange Rip-Off Reports
"When asses run the show"
Monday, December 12, 2011
Saturday, December 3, 2011
Well this is the place to BITCH about the product and service of that company that sells re-manufactured engine computers out of Fla. Open fire on the warranty department that tells customers to fuck themselves if you have a warranty issue.
I want to hear your nightmare horror story! How bad did they beat you up when this "F" Rated BBB company with almost 200 complaints handled your warranty question. How bad were you insulted by the various characters in that department?
RATED- F
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Auto Computer Exchange, Inc.'s rating include:
If only I had just did a little Google searching....WOW!
I want to hear your nightmare horror story! How bad did they beat you up when this "F" Rated BBB company with almost 200 complaints handled your warranty question. How bad were you insulted by the various characters in that department?
RATED- F
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Auto Computer Exchange, Inc.'s rating include:
- 181 complaints filed against business
- Failure to respond to 61 complaints filed against business.
- 35 complaints filed against business that were not resolved.
- Overall complaint history with BBB.
- BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification.
If only I had just did a little Google searching....WOW!
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